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TERMS - CONDITIONS - RETURNS

TREATMENT OF PERSONAL DATA

It is carried out in accordance with the provisions of Legislative Decree no. 196 of 30 June 2003 and subsequent amendments and is based on lawfulness and correctness, in full protection of the rights of the parties. Personal data will be processed:

to respond to requests for information, to establish, manage and execute contractual services, for credit protection and to respond to obligations imposed by law.

No data processing other than that necessary for the execution of the supply can be carried out without the express consent of the buyer.

The treatment can be carried out through IT tools and paper archives, even from external suppliers.

In relation to the processing, the rights provided for in Article 7 of Legislative Decree 196/2003 and subsequent amendments and additions may be exercised at any time, by sending a written request to the following addresses:   info@lanappina.it - ventuscalzature@gmail.com - ventussrl@pec.it , or at the address: Vicolo Vite, 14, Monte San Giusto, 62015 (MC).

Responsible for the treatment is the company VENTUS srl .

Article 1 - GENERAL INFORMATION

The seller, pursuant to and by effect of art. 7 of Legislative Decree 9 April 2003, n. 70, informs the buyer that the goods / services covered by this contract are provided by the company VENTUS srl , with registered office in Vicolo Vite, 14, Monte San Giusto. Any communication or request for information can be sent by e-mail by writing to info@lanappina.it or ventuscalzature @ gmail.com - ventussrl@pec.it . The User is informed, and accepts, that access to the site www.lanappina.com does not imply, in any way, the beginning of a commercial relationship with VENTUS srl .

The Customer is required, before submitting his purchase order, to carefully read these general conditions of sale. The forwarding of the purchase order implies their full knowledge and acceptance. Finally, the Customer is required, once the online purchase procedure has been completed, to print and keep these general conditions of sale, already viewed and accepted during the conclusion of the contract.

VENTUS srl reserves the right to modify these general conditions of sale without notice, being able to change, delete or add both the contents and services that are provided through the site and the format in which they appear or with which they are represented on its servers. . These changes will be effective from the moment of their publication on the website www.lanappina.com and must be accepted by the buyer each time he makes a purchase through the website www.lanappina.com

Article 2 - DEFINITION OF THE ORDER

By sending the online order, the Customer sends VENTUS srl a proposal to purchase the product and / or products included in the cart. When the Customer places an online order for the products he has placed in the cart, he agrees to purchase them at the price and terms indicated in these General Conditions of Sale. VENTUS srl will communicate to the Customer the acceptance and confirmation of the order.

Article 3 - PURCHASE METHOD

To make purchases on our site www.lanappina.com it is not necessary to register therefore, buyers will be free to register or not to register on our site without this affecting their purchase activity. It is understood that it will in any case be essential to provide VENTUS srl with all the data required to activate the purchase. Each member of the www.lanappina.com site declares that they have the full right to use credit cards or other payment instruments that can be used on www.lanappina.com and that they have sufficient credit to cover all costs relating to the purchase of products through www.lanappina.com . The customer purchases the product, the characteristics of which are illustrated online in the relative descriptive and technical sheets, at the price indicated therein plus the delivery costs specified on the site.

Before submitting the purchase order, the unit cost of each selected product is summarized, together with the total cost in the event of the purchase of multiple products and the relative delivery costs. Once the purchase order is submitted, the customer will receive from

VENTUS srl an e-mail message confirming receipt of the purchase order and containing information relating to the main characteristics of the purchased good, a detailed indication of the price, delivery costs, applicable taxes and means of payment.

Following the approval of the Law Decree no. 223 "maneuver bis" Art. 37 paragraphs 8 and 9, converted with Law 248 of August 4, 2006, which came into force on August 12, 2006, which reinstates the obligation to communicate the list of customers and suppliers in the event of an issue invoice, and of Law Decree 78 of May 31, 2010 converted into Law 122 of July 30, 2010, imposes the need to ask customers to communicate VAT NUMBER and TAX CODE in the appropriate fields on the site.

In the event that a product on www.lanappina.com is displayed with an incorrect price, due to an error on our information system or due to a quotation error by our suppliers, VENTUS srl will have the right to refuse or cancel any order sent to us for items listed with incorrect price, without notice. VENTUS srl will have the right to refuse or cancel any order of this type, even in the case of orders already confirmed and for which they have already been paid (in part or in full). In this case, VENTUS srl will immediately refund the amount charged. In the event that the user chooses the “ Pick up on site ” as a means of delivery, they will have to wait for the email confirming the availability of the goods ordered on site, normally sent after a few days. Only the holder of the order will be able to make the withdrawal, provided with a printed order confirmation.

Article 4 - SHIPPING AND PAYMENT

The purchased good, together with the relative invoice, is delivered by courier to the address specified by the Customer when ordering online. Any specific needs must be proposed by the customer at the time of the order.

VENTUS srl guarantees the delivery of the goods within 5 (five) working days (except for any critical or unexpected issues) starting from the date of receipt of the confirmation of the transaction and in case of payment by bank transfer, within 5 days of being credited to our accounts. "Withdrawal at the Headquarters" is possible . In case of non-delivery due to the absence of the recipient, at the address indicated by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender. The buyer must proceed, at the time of delivery, with all the necessary inspections to detect any damage, missing packages, defects or other apparent defects or non-conformity of the products delivered with his order.
In this case, the buyer must verify that the number of packages corresponds to that indicated on the delivery note and the state of the packaging, which must be intact.

The balance of purchases can be made through:

- IBAN BANK TRANSFER, IT59C0615069550CC0080106104

(Banca CariFermo ag. Montegranaro)

- CREDIT CARD

- CASH ON DELIVERY

The cards accepted are all those belonging to the Visa and MasterCard circuits, including, therefore, the PostePay card. The credit card details are entered directly on the pages of the banking partner of VENTUS srl and are transmitted to the bank's servers in encrypted form according to the 128-bit SSL (Secure Socket Layer) standard, one of the most advanced and effective protection systems currently. available.

Article 5 - CONFORMITY AND DEFECTIVE PRODUCTS

The products purchased on the website www.lanappina.com are subject to the regulations on the sale of consumer goods. The delivered products comply with the characteristics illustrated online in the relative descriptive and technical sheets. The photos of the products are indicative only and do not constitute any constraint. Any warranty required by law is provided directly by the manufacturers and the reference legislation as well as the methods of application of the warranty will be those indicated and highlighted by the manufacturer together with the product. In case it becomes necessary,

VENTUS srl undertakes to correct errors and omissions that may occur in the product descriptions as soon as possible.

Article 6 - RIGHT OF WITHDRAWAL

The consumer has the right to exercise the right of withdrawal. In particular, the consumer has the right to withdraw from any contract concluded with VENTUS srl without any penalty and without specifying the reason, within 14 (fourteen) working days from receipt of the goods.
The right of withdrawal is recognized by the consumer in relation to any goods purchased by him on the website www.lanappina.com . The right of withdrawal is exercised by sending, within the aforementioned term, a written communication to the address of

VENTUS srl by e-mail.

Article 7 - METHOD OF WITHDRAWAL

If the goods have been delivered, the customer is required to return it to

VENTUS srl within the term of 14 (fourteen) working days from the date

delivery of the goods. The goods must be returned to VENTUS srl complete with all accessories,

instruction manuals and everything originally delivered to the customer,

as well as packed in its original packaging. The returned product must be combined with a

copy of the electronic receipt of the order. The return costs

of the asset to VENTUS srl are charged to the customer.

The right of withdrawal is totally lost if the returned product is not intact, that is:
- lack of original packaging or inconsistent packaging;
- the product has been installed;
- absence of integral elements of the product (accessories, screws, components, etc.);
- damage to the product for reasons other than transport.

If the right of withdrawal is exercised by the customer in accordance with the provisions

contained in this clause, VENTUS srl is required to reimburse the sum

paid by the customer excluding shipping costs, crediting the sum on

bank account indicated by the customer.

VENTUS srl has the right to reject any product returned with methods other than those specified above, as well as products for which the return costs have not been fully paid by the customer, or the methods and times indicated for communication have not been respected. exercising the right of withdrawal.

In the event of total or partial non-payment of the purchase price of the asset, VENTUS srl reserves the right to declare pursuant to and for the purposes of art. 1456 of the civil code terminated this contract by sending a written communication to the customer's electronic address.

Article 8 - COMPLAINTS - DISPUTES - LIABILITY

For any complaint or clarification, the customer must contact the address

by e-mail info@lanappina.it or ventuscalzature@gmail.com - ventussrl@pec.it .

The customer will be contacted for clarification within 3 (three) working days from the request.

This contract is regulated by the Italian law. The exclusive jurisdiction and venue for any legal action brought by the Customer under this warranty or

any further legal guarantees will be resolved exclusively by the Italian judicial authority. In case of victory of VENTUS srl in a possible legal action, the Customer

will have to reimburse VENTUS srl for the expenses, including lawyers' fees and court costs, incurred by VENTUS srl for its own defense.

Although not expressly provided for in this contract, the rules of Italian law in force apply.

VENTUS srl is not responsible for any damage caused, both material and immaterial, by misuse of the products sold. The responsibility of VENTUS srl ,

in any case, it will be limited to the amount of the order and cannot be requested

for simple errors or omissions that may have existed despite all the precautions taken in the presentation of the products. VENTUS srl will not be liable to a buyer or a third party for any indirect damage, loss, profit or turnover occurring in any way, although they were reasonably foreseeable by VENTUS srl.

VENTUS srl is not responsible for the misuse that may be made with the contents of its web pages, being the sole responsibility of those who access and use them, such misuse includes the following behaviors.

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